1. 14-Day No-Questions-Asked Return
Policy: Customers can return the product within 14 days of receiving it without providing any reason
Shipping Costs: Return shipping costs are borne by the customer. The product must be returned in its original packaging and unused condition.
2. 3-Month Free Return Shipping for Product Issues
Policy: If there are any product issues within 3 month of purchase, we will cover the return shipping for both the return and exchange process.
Shipping Costs: Godyga covers both return shipping costs if the issue is caused by product quality.
3. 2-Year Exchange Warranty (After 3 Months, Customer Pays for Shipping)
Policy: 2-Year Exchange for any quality issues, where we will provide a replacement if the product has defects or malfunctions.
Shipping Costs: After 3 month, the customer is responsible for return shipping costs, but Godyga will cover the shipping cost for the replacement product.
4. 3-Year Free Repair Warranty (After 3 Months, Customer Pays for Shipping)
Policy: Free repair service for any product defects or issues within the 3-year period from the purchase date.
Shipping Costs: After 3 month, the customer is responsible for return shipping. Godyga will cover the cost of shipping the repaired product back to the customer.
5. Lifetime Quality Guarantee (Post-3-Year Paid Repair)
Policy: From the date of purchase, the product comes with a lifetime quality guarantee. Godyga will continue to provide repair and maintenance services for your product as long as it remains repairable. For any product quality issues arising under normal use, Godyga will offer repair services until the product is beyond repair.
Shipping Costs: The customer is responsible for shipping costs during the repair process. After the 3-year period, repairs will be charged for parts and labor, and the customer will also be responsible for the shipping costs for the repaired product.